Embedding AI into the Workplace: From Concept to Capability and Culture
As artificial intelligence reshapes the global workplace, its integration must go beyond technology—it is a leadership and cultural imperative across organisations. This session explores how executives can embed AI into the DNA of their business, not as a tool for technologists, but as a strategic lever for productivity, innovation, and competitive advantage.
Key themes include:
The rise of “frontier firms” with intelligence on tap
Leadership in a world of humans and AI agents
Organisational readiness: practically balancing urgency with capability.
The evolving employee experience: turning perspectives beyond job losses towards the growing skills gap.
Strategic investment in AI: beyond cost-out, toward long-term value creation.
Guest speakers
Dan Taylor, General Manager - Group Partnerships, TAL
Dan has a background in delivering corporate growth and innovation across industries and geographies and offers our partners a broad perspective and growth mindset. Since joining TAL in 2016, he has held leadership positions in innovation, technology, member engagement, underwriting and partnerships.
Dan has expertise in customer insights and experience; proposition design; and digital, data and technology. He’s a strong believer in our ability to work with our partners to step-change the insurance proposition and experience for members. Dan is enthusiastic about working with partners to deliver product and service uplift and, most importantly, great member outcomes.
Hinesh Chauhan, Chief Information Officer, TAL
(Sydney & Melbourne Luncheon Briefings)
Hinesh has over 20 years’ experience in financial services and technology. He joined TAL in 2018 as General Manager, Technology, was appointed Executive General Manager, Technology in 2022 and Chief Information Officer in 2023.
Since joining TAL, Hinesh has been responsible for end-to-end technology delivery and architecture, including leading the technology stream for the acquisition of Westpac BTLife insurance business and teams developing technology supporting TAL’s new digital insurance platform, TAL Connect. He led the technology stream following TAL’s acquisition of Suncorp Life where he was responsible for transitioning the business’s technology and infrastructure to TAL.
Hinesh is experienced in business and IT strategy, M&A, asset transitions, program and portfolio management, and digital engineering and delivery across financial services products and technology platforms. He has extensive experience across the wealth management and platforms business, leading large transformation and transition programs at Macquarie Bank from 2013 to 2016 as Division Director.
David Arthur, General Manager, Technology & Delivery, TAL
(Brisbane Luncheon Briefing)
David has worked in the Insurance Sector for over 20 years in the UK, Europe, South Africa, India, Singapore and Australia.
He started his career work for an Insurance company in Scotland, before pursuing a Technology & Strategy consulting career with IBM & EY where he worked exclusively within the Insurance sector.
David’s main area that interest centres on the ‘Human’ side of Business & Technology.
When he’s not working, you’ll either find David with his Daughter (Ella) or in Ocean swimming ……. somewhere on the NSW coast.
Sarah Carney, National Technology Officer, Microsoft Australia & NZ
(Sydney & Melbourne Luncheon Briefings)
As the National Technology Officer for Microsoft in Australia and New Zealand, Sarah is responsible for identifying and understanding emerging technical trends, building the technical strategy that will enable Microsoft to leverage these trends, and supporting the company’s most significant customers across enterprise and government sectors in their understanding of the risks, implications and pathways to the adoption of cutting-edge technology. In addition to her primary role, Sarah is also the Responsible AI lead for Microsoft in Australia and New Zealand and a member of Microsoft’s regional AI product Red Team.
Prior to Microsoft Sarah served in the Australian army, followed by a decade travelling the world and working across a broad range of industries in both Europe and the Middle East. From supporting Think Tanks to building customer business applications and even attending ballet for a living, Sarah’s varied experiences and perspectives bring a unique lens to the way she approaches innovation and the potential of technology.
Amber Auld, Head of Insurance, Microsoft Australia
(Brisbane Luncheon Briefing)
For over twenty years, Amber has been helping clients use technology as a tool to serve their business and quite simply - make it better. Inspired to improve the lives of people at their most vulnerable moments, today as the Leader of Insurance for Microsoft Australia, Amber is working across the industry to drive AI transformation.
Prior to Microsoft, Amber spent 10 years at IBM building strategic partnerships across the property, real estate investment trust and media and entertainment sectors. In 2011, Amber made the move to Microsoft working with the public sector and for the past decade, dedicated to financial services in Australia creating strategic partnerships for broad reaching impact across Australia. Amber is Mum to 12 year old and 2 year old girls and a passionate advocate for women in technology & financial services.
BRISBANE
DATE: tHURSDAY 17 jULY
VENUE: KPMG
ADDRESS: Heritage Lanes, Level 11/80 Ann Street
sYDNEY
DATE: TUESDAY 29 jULY
VENUE: dELOITTE
ADDRESS: Quay Quarter Tower, 50 Bridge Street
mELBOURNE
DATE: Thursday 31 jULY
VENUE: kPMG
ADDRESS: Tower Two, Level 36/727 Collins Street
TIME: 12.15PM - 2.00PM (AEST)
COST: FEAL members - $0 & non-members $145 (inc GST)
*If you are a non member & would like to attend please contact FEAL.
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