The Resilience Dividend: Why the Most Successful Funds Will Build Stronger Members, Not Just Bigger Balances
Engaging members in ways that are relevant, timely and genuinely supportive remains one of the most important, and challenging, priorities for superannuation leaders today.
As part of the FEAL October Luncheon Series, you are invited to join an interactive discussion focused on member engagement, resilience and long-term member outcomes.
In an increasingly complex environment, member outcomes are shaped by far more than retirement balances alone. Financial wellbeing, physical and mental health, social connection, financial confidence and access to support all influence a member's ability to navigate life's challenges and remain resilient through to, and beyond, retirement.
This session will provide exclusive insights into new ground-breaking research exploring the drivers of resilience in Australia today and what they mean for funds seeking to improve member outcomes. Bringing together leading voices from across industry, economics, public policy and consumer research, the discussion will explore how organisations can better understand emerging member needs and translate insights into action.
Together, we will consider how funds can move beyond traditional engagement approaches to help build stronger, more resilient members and improve long-term outcomes.
Discussion themes
Insights from new research on the key drivers shaping resilience today
The role of health, wellbeing, education and financial confidence in supporting member resilience through to retirement
Perspectives on translating economic, societal and behavioural insights into meaningful action
What effective member engagement looks like in a changing superannuation landscape
Using data-led insights to support timely, personalised and practical engagement
The opportunities for funds to strengthen member outcomes by supporting resilience throughout members' lives
Speakers and panel
The session will be facilitated by Zurich and feature a panel of respected industry leaders and subject matter experts, bringing together perspectives from superannuation, economics, public policy, behavioural research, member engagement, wellbeing and resilience.
Further details about the research and the speakers joining the discussion will be revealed closer to the date.
About the luncheon
This luncheon is designed as a peer-to-peer conversation for superannuation executives, providing an opportunity to share perspectives, challenges and emerging practice in member engagement.
We look forward to welcoming FEAL members to a thoughtful and practical discussion on how the industry can continue to evolve its approach to member engagement and help build stronger, more resilient members.
Brisbane
Date: Thursday 15 October
Venue: Thomsons
Address: Level 28, 1 Eagle Street
Sydney
Date: Tuesday 27 October
Venue: Thomsons
Address: Level 14, 60 Martin Place
Melbourne
Date: Wednesday 28 October
Venue: Sheraton
Address: 27 Little Collins Street
Adelaide
Date: Thursday 29 October
Venue: Thomsons
Address: Level 7, 19 Gouger Street
Time
12.15pm (for a 12.30pm start) - 2.00pm (BRIS - AEST | SYD & MELB - AEDT | ADEL - ACDT)
Cost
FEAL members - $0 & non-members $145 (inc GST)
*If you are a non member & would like to attend please contact FEAL.
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