2024 Superannuation Experience & Engagement Benchmark Program

Registrations close – 15th December 2023

Member and employer engagement challenges every fund. Yet positive experiences provide an opportunity to add value, build trust and loyalty.

Now in its sixteenth year, this highly regarded, independent program is purpose built, with a unique focus on Australian Superannuation funds.

Created by CSBA, FEAL (Fund Executives Association Limited) and Melbourne Business School in 2009, this program provides Australian Superannuation funds with consistent measurement of member and employer satisfaction, trust, advocacy and loyalty.