How to leverage innovations designed to improve member engagement

During the luncheon briefing participants learnt how innovations developed to engage consumers in the direct insurance space can help you improve the engagement of your own members.
Jenny Oliver, General Manager for Group Insurance at TAL, interviewed Fiona Macgregor – Chief Innovation Officer, TAL and Sally Phillips – GM of Health, TAL to find out how innovative work taking place in insurance, can be leveraged by superannuation funds to improve member engagement, and ultimately the member experience.

Presented in partnership with

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