2018 Events

February Luncheon Briefing

‘Super in the age of the customer – insights from other industries’.

Mark Hassell, Partner – Customer, Brand and Marketing Advisory at KPMG


2018 CSBA FEAL Superannuation Customer Experience Benchmarking: Customer experience matters brochure.

CSBA 2018/2019 RegistrationCSBA FEAL Superannuation CX/NPS Benchmarking


2017 Events

Annual Report
2017 Annual Report

FEAL Strategy Seminar

Better Outcomes with Better Data – Darrell Ludowyke

Looking at super wealth… at the household level – Jeremy Cooper

The data funds need to keep and better serve their members – Michael Quinn

Strategy Seminar Presentation
FEAL September Luncheon Briefing

Click here to view the presentation on
Change Management by Matt O’Keefe – KPMG

FEAL National Conference

Ravi Dutta – Behavioural Insights Team
Jesse Jansen 
Sydney University Medical School – Presentation upon request
Ken Lee 
Belleview Research – Presentation upon request
Stefan Hajkowicz
CSIRO/Data61 Insight Team – Presentation upon request

FEAL July Luncheon Briefing

Sustainable Finance & Investment:
“What gets measured gets done”
click here to view the presentation.

FEAL April Luncheon Briefing

“The Chinese Dream” Versus “America First”
Click here to view Alex Wolf’s presentation

FEAL Fund Executive Forum :: Presentations
Professor Susan Thorp – Sydney University
Adam Gee – SuperRatings
Dr Carsten Murawski – Melbourne University
Stefano Turconi – London Business School – Presentation upon request


2016 Events

Annual Report
2016 Annual Report

October Strategy Seminar
Darren Kennedy – Treasury
Meeting the Member Retention & Growth Challenge

October Luncheon Briefing

September Luncheon Briefing
TAL Presentation

FEAL National Conference
Rachel Botsman’s
Presentation available upon request
Karen Chester – Commissioner, Productivity Commission
Shane Tregillas – Chief Ombudsman, Financial Ombudsman Service 
Ross Barry – First State Super
First State Super ‘Responding to Climate Change’
Oliver Freedman – Managing Director of AMR
Tim Cook – Russell Investments
Rob Fowler – HESTA