FEAL’s Refund, Delivery Policy and Security Statement

Refunds / Returns

National Conference / Fund Executive Forum / HR Forum:

Cancellations received in writing up to one month prior to the event will incur a 30% administration fee. No refund will be given for cancellations received after this date. Registered delegates who are unable to attend are welcome to send a substitute so long as notice is provided in advance.

FEAL Luncheon Presentations

All cancellations must be requested in writing. Cancellations for FEAL luncheon presentations must be received five business days before the event to receive a refund. No-shows and late cancellations will be charged the full price. Registered delegates who are unable to attend the event are welcome to send a substitute so long as notice is provided in advance of the event.


Delivery Policy

After registering online, you will receive an email confirmation from FEAL containing your transaction details (to the email address(es) provided). We will normally confirm receipt of your attendance within 3-5 minutes following completion of the registration process. If this information does not arrive please contact (02) 9299 6648.


Security Statement

Credit Card processing for online FEAL event registrations is provided by the eWAY® payment gateway service (eway.com.au). eWAY processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet. All online credit card transactions performed on this site using the eWAY gateway are secured payments.

  • Payments are fully automated with an immediate response.
  • Your complete credit card number cannot be viewed by FEAL or any outside party.
  • All transactions are performed under 256 Bit SSL Certificate.
  • All transaction data is encrypted for storage within eWAY’s bank-grade data centre, further protecting your credit card data.
  • eWAY is an authorised third party processor for all the major Australian banks.
  • eWAY at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by FEAL.